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<div class='txtCon'><div style='margin-bottom: 1rem;'><h4>1. How do I use the discount code?</h4><p>Copy the discount code from the product page, and then apply the discount code at check out.</p></div><div style='margin-bottom: 1rem;'><h4>2. Can I redeem multiple discount codes?</h4><p>No. Discount codes cannot be combined.Only one code can be applied per order.</p></div><div style='margin-bottom: 1rem;'><h4>3. Why is my discount code invalid?</h4><p>1) The discount code is not applicable to the specific items you want to buy</p><p>2) The discount code wasn't entered correctly</p><p>3) The discount code has expired</p><p>4) The discount code is not from soundcore's official website</p></div><p>If you have any questions,please feel free to reach out to our customer service team:<a href='mailto:service@soundcore.com' style='display: inline-block;border: none;color: #00a7e1;'>service@soundcore.com</a></p>

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<p>Refund policy</p>
<div data-line-index="11" data-zone-id="0">If you purchase a Product through the Service, you will be required to provide your billing and shipping information as well as information regarding your credit or debit card (each, a “Payment Card”) so that we may charge you for the costs and fees associated with your purchase. You represent and warrant that you are the authorized account holder on all Payment Cards you submit through the Service, and acknowledge and agree that we have the right to charge your Payment Card for the cost of the Products, and all taxes, shipping, and handling fees communicated to you at the time of your purchase.</div>
<div data-line-index="12" data-zone-id="0">Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, we will send you an email confirming receipt of your order and containing the details of your order (the "Order Confirmation Email"). The Order Confirmation Email is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send email confirmation to you that we've dispatched the product to you.</div>
<div data-line-index="13" data-zone-id="0">If you are not fully satisfied with the Products purchased by you on the Service, you may return the Product, in its original packaging, to us for a refund within thirty (30) days of the date of your purchase. You can request and arrange for such a refund by contacting us via the Service by filling out the form at<span>&nbsp;</span><a href="https://www.ankermake.com/warranty-policy" target="_blank">https://www.AnkerMake.com/warranty-policy</a>. After the 30-day refund window has expired, your only recourse regarding the Products is through our<span>&nbsp;</span><a href="https://www.ankermake.com/warranty-policy" target="_blank"><u>warranty</u></a>.</div>
<div data-line-index="14" data-zone-id="0">At our sole discretion, you may be permitted to purchase certain Products through Amazon.com (“Amazon”), or by using the payment processing services of PayPal.com (“PayPal”). You understand and agree that Amazon and Paypal are Third Parties, as that term is defined below, and that if you choose to complete any portion of your purchase through these Third Parties, your purchase may be governed by the terms of service, privacy policies, refund policies, and other policies and agreements of such Third Parties. It is up to you to familiarize yourself with the policies and agreements of these Third Parties.</div>

Refund Policy

<p>&nbsp;</p>
<h1 data-page-id="TsGndTePDov6lrxBHPWc7ua1nIh" data-docx-has-block-data="false"><strong>eufyMake Shipping Policy</strong></h1>
<h3 data-page-id="TsGndTePDov6lrxBHPWc7ua1nIh" data-docx-has-block-data="false"><strong>1. Shipping Terms</strong></h3>
<div data-page-id="TsGndTePDov6lrxBHPWc7ua1nIh" data-docx-has-block-data="false">
<div data-page-id="TsGndTePDov6lrxBHPWc7ua1nIh" data-docx-has-block-data="false">
<p class="ace-line ace-line old-record-id-IOYmdE8mOoiI6QxYF8ccSdx6nJb"><span>Free shipping</span><span> for orders over AUD$150;</span></p>
<p class="ace-line ace-line old-record-id-IuQ8dAseWo8Y6axaSoSc6NVQnNc"><span>$5</span><span>&nbsp;fee</span><span> for orders under <meta charset="utf-8">AUD$149.9.</span></p>
<h3 data-page-id="TsGndTePDov6lrxBHPWc7ua1nIh" data-docx-has-block-data="false"><strong>2.&nbsp;<meta charset="utf-8">What countries do you ship to?</strong></h3>
<p class="p1">AU only.</p>
<h3 class="ace-line ace-line old-record-id-CqgSdQEUoogk4yxETb9cFy8Nnaf"><strong>3. Shipping Time</strong></h3>
<p class="ace-line ace-line old-record-id-CqgSdQEUoogk4yxETb9cFy8Nnaf">The average transit time is 3-7 business days.<span>&nbsp;</span><span><em>(Note:&nbsp;</em></span><span><em>This does not apply to pre-order products. For these arrival times, please refer to your pre-order.)</em></span></p>
<p class="ace-line ace-line old-record-id-Iq6QdQCG8oYk2Sx99Nfc0lL9nF3"><span>Our&nbsp;</span><span>regular</span><span>&nbsp;shipping schedule is Monday through Friday.&nbsp;</span><span>O</span><span>rders</span><span>&nbsp;placed on holidays and weekends will ship the&nbsp;</span><span>next business day</span><span>.&nbsp;</span><span>Per</span><span>&nbsp;industry standards, business days do not include weekends or holidays.</span></p>
<h3 class="ace-line ace-line old-record-id-Iq6QdQCG8oYk2Sx99Nfc0lL9nF3"><strong>4. Shipping Methods</strong></h3>
<p class="ace-line ace-line old-record-id-EoaydIIyuoOI2yxETLbcmUaWnrg"><span><strong></strong></span><span>To ensure the&nbsp;</span><span>quickest delivery time</span><span>, we work with&nbsp;</span><span>several</span><span>&nbsp;carriers, including USPS, UPS,</span><span>&nbsp;Amazon</span><span>&nbsp;MCF, and FedEx.</span></p>
<h3 class="ace-line ace-line old-record-id-EoaydIIyuoOI2yxETLbcmUaWnrg"><strong>5. Shipping Instructions</strong></h3>
<ul start="1" class="list-bullet1">
<li class="ace-line ace-line old-record-id-FM4idAqmeokoKaxeqNecYuQTnfe" data-list="bullet">
<p><span>Make sure orders have the correct name, address, and contact information, so items are delivered successfully.</span></p>
</li>
<li class="ace-line ace-line old-record-id-MUusdGU0EoAuoixshjNcNXAKnfg" data-list="bullet">
<p><span>Please</span><span>&nbsp;inspect the package upon delivery. If it’s damaged or deformed, do not sign the delivery or open the package. In such cases,&nbsp;</span><span>contact</span><span>&nbsp;</span><span>the Eufy</span><span>Make </span><span>Support Team</span><span>&nbsp;at&nbsp;</span><span><a href="mailto:support@eufymake.com">support@eufymake.com</a></span><span>.</span></p>
</li>
</ul>
</div>
<h3 data-page-id="TsGndTePDov6lrxBHPWc7ua1nIh" data-docx-has-block-data="false">6. FAQ</h3>
<div data-page-id="TsGndTePDov6lrxBHPWc7ua1nIh" data-docx-has-block-data="false">
<p class="ace-line ace-line old-record-id-HMsud2eKcoyy4oxwPLicprLbngc"><span><strong>6.1 I ordered more than one item. Will they all be delivered at the same time?</strong></span></p>
<p class="ace-line ace-line old-record-id-VUmKdKEeuoQEwKxMN93cWKCrn4b"><span>We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used. Once an item has been shipped, you will receive a shipment&nbsp;</span><span>notification</span><span>&nbsp;email.</span></p>
<p class="ace-line ace-line old-record-id-MUKodosEooUGcQxQzs1cm1NCnbe">&nbsp;</p>
<p class="ace-line ace-line old-record-id-UoOMdkiKGok2Umxaqg7ciP3Hn7g"><span><strong>6.2 Can I change the delivery address of my package after it has been shipped out?</strong></span></p>
<p class="ace-line ace-line old-record-id-KAYOdCOCWoqAouxwEIZcGgHInzk"><span>Unfortunately, we cannot change the shipment once the product is en route. If you would like to change&nbsp;</span><span>the&nbsp;</span><span>shipping address before&nbsp;</span><span>shipping has begun</span><span>, please contact&nbsp;</span><span>the EufyMake Support Team</span><span>&nbsp;at&nbsp;</span><span><a href="mailto:support@eufymake.com">support@eufymake.com</a></span><span>.</span></p>
<p class="ace-line ace-line old-record-id-F62EdeqWqouaQUxI9YZcAmF5nLb"><span>Note: If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. EufyMake will not replace the order or issue a refund.</span>&nbsp; &nbsp;</p>
</div>
</div>
<p>&nbsp;</p>
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<strong>Cancellation Policy</strong> <br /> Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases. <br /> <strong>Subscriptions</strong> <br /> When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. <br /> Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. <br /> Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. <br /> If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. <br /> See our returns policy for more details on returns and refunds. <br /> <strong>Pre-orders</strong> <br /> When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. <br /> You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds. <br /> <strong>Try before you buy</strong> <br /> When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.